The second-hand marketplace Members Voice Anger Over Sizing Updates

Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.

This online marketplace has updated its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.

Social Media Reaction

Numerous buyers and vendors are posting online claiming that product pages now present a different size category versus the original listing as a result of the reclassification.

The platform stated the new system was more in line with similar services.

They have suggested members to examine their items and adjust the sizing manually if necessary, resulting in member annoyance.

Size Classification Modifications

Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the measurements have been reclassified - such as a large size was previously a 12 but currently displays as UK 16-18.

User Accounts

Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, located in Scotland, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22.

"If buyers measuring 20-22 acquire them they may become frustrated," she explained.

Necessary Adjustments

Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".

"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.

Platform Context

The service features exceeding 100 million shoppers, comprising 18 million UK members.

It has become a favored option compared to resale services such as eBay and Depop.

This represents another occasion where an unanticipated change within the service has received backlash: previously, the platform withdrew an update to its shipping options due to shopper criticism.

Anne Davis
Anne Davis

A tech analyst with over a decade of experience in digital transformation and emerging technologies, passionate about demystifying complex tech trends.